Precious Oluchi Adolphus
Customer-focused Technical Support Engineer and Power Platform Developer
Passionate about leveraging technology to solve business challenges and improve organizational productivity through innovative automation solutions.
About Me
Customer-focused Technical Support Engineer and Power Platform Developer with hands-on expertise in Microsoft 365, Active Directory, and Power Apps development. Proven track record of resolving complex technical issues, managing enterprise user accounts, and automating business workflows that drive operational efficiency. Successfully trained 100+ employees on Power Platform tools, demonstrating strong communication and knowledge transfer capabilities. Passionate about leveraging technology to solve business challenges and improve organizational productivity through innovative automation solutions.
What I Do
Technical Support
Providing Tier 1 & 2 support for Microsoft 365 users, managing enterprise accounts via Active Directory, and resolving complex technical issues with a customer-focused approach.
Power Platform Development
Developing and deploying custom Power Apps solutions to automate business workflows, creating efficient processes that drive operational excellence and productivity.
Training & Knowledge Transfer
Empowering teams through comprehensive training sessions, having successfully trained 100+ employees on Power Platform tools and low-code development.
Account Management & Security
Managing enterprise user accounts via Active Directory, ensuring secure access control, compliance, and efficient user lifecycle management for enhanced organizational security and productivity.
Workflow Automation
Designing and implementing automated business processes using Microsoft Power Automate, streamlining operations, reducing manual effort, and enhancing organizational efficiency through intelligent workflow solutions.
Data Management & Analytics
Maintaining and optimizing SharePoint Lists for data tracking, conducting comprehensive data analysis, and leveraging mathematical modeling techniques to support evidence-based decision making.
Core Beliefs
Technology should empower people, not replace them
I believe that technology's true purpose is to amplify human potential and capabilities. Rather than viewing automation as a threat, I see it as a powerful tool that frees people from repetitive tasks, allowing them to focus on creative problem-solving, strategic thinking, and meaningful human connections. My approach to developing solutions always prioritizes user empowerment and skill enhancement.
Continuous learning is the key to professional growth
In the rapidly evolving tech landscape, standing still means falling behind. I'm committed to lifelong learning, constantly exploring new technologies, methodologies, and best practices. This mindset has enabled me to stay current with Microsoft 365 updates, Power Platform innovations, and industry trends, ensuring I can deliver cutting-edge solutions that leverage the latest capabilities.
Automation should enhance human creativity and efficiency
Effective automation doesn't eliminate human input—it optimizes it. I design workflows and applications that streamline processes while preserving the human touch where it matters most. By automating routine tasks, I help teams redirect their energy toward innovation, collaboration, and value-adding activities that truly drive business success.
Customer-focused solutions drive meaningful impact
Every technical solution I develop starts with understanding the user's needs, challenges, and goals. I believe that technology only succeeds when it genuinely improves people's work experiences and outcomes. This customer-centric approach has been fundamental to my success in training 100+ employees and delivering solutions that are not just functional, but truly transformative.
Let's Work Together
I'm always open to discussing new projects, creative ideas, or opportunities to be part of your vision.